![]() ![]() We understand that every minute that you deal with damaged equipment effects everything in your company. In that case, Bar Code Depot is here to help. If you find yourself in this situation, knowing that your Zebra still has many more years of serviceable life but for a specific issue, then it might be much more financially sound to have your scanner repaired or serviced rather than simply buy a new one. And since scanners are constantly being handled and used, they are quite likely to suffer drops and bumps that could end up knocking something loose or scratching the lens. For instance, if the scanner lens becomes scratched or damaged in any way, then your Zebra must be repaired. There are even more serious/in-depth issues with scanners that occasionally pop up. ![]() So ensure that all of these have been installed and updated. Software concernsĪs with any modern technology, there are software updates, including iOS updates. And be sure that editing options (such as ADF, UPC-E to UPC-A Conversion) are properly programmed. In order to ensure that it is, check your scanner host type parameters or editing options. If the data that you scan displays incorrectly on the host, your scanner may not be correctly programmed to work with the host. In order to correct this issue, ensure that you scan the appropriate host type bar code. If your Zebra scanner is decoding symbols but not transmitting them to the host, you may be facing a programming issue. In order to determine if this is the issue, try scanning test symbols of the same bar code type.Īnother issue is that you may be trying to scan the bar code from too far away. The bar code itself may also be damaged or defaced. Ensure that your scanner is programmed to read that specific type of bar code you are scanning. ![]() If the laser on your Zebra scanner comes on, but the symbol does not decode, then you may not have your scanner programmed to read the type of bar code you are scanning. If nothing happens when you follow the operating instructions, or the scanner displays erratic behavior (for instance, the laser does not come on, or the scanner emits frequent beeps), then check your power connections for loose cables and make sure that your power supply is fully connected. Following are procedures to help you through a number of possible issues: Power concerns Commonly, malfunctions with Zebra scanners may be solved by in-house troubleshooting and fixes. These go beyond maintenance and cover simple repair. Now, let’s take a look at some of the other problems that can occur. Do not spray water or other cleaning liquids directly into the window.Wipe the window using a tissue moistened with ammonia/water.Remove any dirt particles with a damp cloth.Do not allow any abrasive material to touch the window.Nice, huh? However, do not forget about this facet, as a dirty window can affect scanning accuracy. That said, maintenance is as simple as cleaning the exit window. Proper maintenance is also key in keeping your Zebra running at full speed. And there are times when you need to repair them. However, even these workhorse machines can run into problems and mishaps. Reliable, easy to use and a leader in the industry for years, Zebra is a key component for so many successful warehouse managers. ![]() Zebra barcode scanners have built a reputation of excellence for a reason. ![]()
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